Fabrico SaaS LTD Privacy Policy

Fabrico SaaS LTD (“Fabrico,” “we,” “our,” or “us”) values the privacy of individuals who use the Fabrico website, mobile app, and related services (collectively, the “Services”). This Privacy Policy (the “Policy”) describes the information that we gather from visitors, users, and others who access or use the Services (“Users,” “you,” or “your”), how we use and disclose such information, and the steps we take to protect such information. By using the Services, you consent to the privacy practices described in this Policy.

Fabrico’s Services
 

• Our official corporate website, which you can find at www.fabrico.io, including its subdomains, and any other websites that feature an authorized link to this Privacy Notice.

• Our cloud-based maintenance and management software-as-a-service platform, accessible online through our website and via one or more mobile applications.

When we refer to the “Services” throughout this Privacy Notice, we mean, collectively, the Websites, the Fabrico Service, and any other products, websites, services, and/or applications provided by us that include a link and/or reference to this Privacy Notice, and any related services and/or new features and/or functionality provided by us through or in connection with any of the foregoing.

The term “personal data” means any information about an individual from which that person may be identified. For example, it may include a person’s name, telephone number, email address, IP Address, or other unique identifiers. It does not include data from which the identity of an individual has been definitively removed along with any identifiers connected to such individual (also known as anonymous or anonymized data).

Please note, that our Services are designed for businesses and their representatives, and we do not offer products or services directly to or for use by individuals for their personal, family, or household purposes.

Scope of this Privacy Notice

This Privacy Notice applies to personal data that may be collected, received, and processed in connection with the use of our Services by:

• "Visitors" who browse or use our websites or interact with us through any pages or feeds on social media platforms.

• "Customers" of Fabrico who have purchased access to the Fabrico Service or other Services in accordance with the Customer Agreement or other relevant agreements.

• The employees, contractors, or agents of a Customer who have been granted authorization to access or use the Services on behalf of the Customer (referred to as "Authorized Users").
   

What data do we collect?

Our Company collects the following data:

• Personal Information: This category includes but is not limited to your name, email address, phone number, company details, and payment information. You may provide this information when registering for an account, utilizing our Services, making purchases, reaching out to customer support, subscribing to marketing materials, or communicating with us in other ways. Please be aware that if you choose not to share certain Personal Information with us or decline specific contact permissions, we may not be able to provide certain aspects of our Services. Additionally, other Users (such as those within your company) may provide us with your Personal Information, such as when they invite you to join our Services or create an account. If you wish to exercise any of your rights regarding your Personal Information in such cases, please reach out to the relevant third party directly.
• Information About Your Interaction with the Services: This category includes data like device type, IP address, operating system, browser type, referring website address, activity on our website, device ID, access dates and times, location information, details related to your transactions on the Services, and other system-related activity. We may collect this information through automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers. In many instances, the information we collect using these methods is used in an anonymous manner without reference to Personal Information. For instance, we may use this data to gain insights into website traffic patterns and enhance your user experience. While we track users' use of the Services, we do not track users across third-party websites. Furthermore, we do not process or respond to "do not track" signals from web browsers or similar transmissions that indicate a request to disable online tracking of users who visit or use our Services.
• When you access and use our Services, we may also employ third-party services like Google Analytics, which utilize cookies to gather information about you for analytics or advertising purposes. Third parties may also use cookies, web beacons, or other mechanisms to collect data when you interact with our Services. It's important to note that Fabrico does not have control over any cookies or data collection tools employed by third parties on our Services, and this Privacy Policy does not cover the use of such cookies or other data collection tools by third parties.

How will we use your data?

Fabrico collects your data so that we can:

• communicate with you if you contact us directly or sign up for marketing material
• perform our obligations under the contract we have entered into with you
• provide customer service and process any transactions
• send you confirmations, updates, security alerts, and support and administrative messages
• detect and prevent fraud
• operate, protect, and optimize the Services and your experience, such as by performing analytics and conducting research 
• ‍troubleshoot and protect against errors
• personalize and improve the Services, including recognizing and contacting you across multiple devices
• monitor and analyze usage and trends and otherwise measure the effectiveness of the Services
• advertise and market our Services, including delivering interest-based ads, cross-device linking, and analyzing the performance of such activities
• develop new features

How do we store your data?

Fabrico securely stores your data at [enter the location and describe security precautions taken].

Our Company will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users’ data].

What are your data protection rights?

Fabrico would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Fabrico uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Understand which language you use to show you the platform in your language

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: [email protected]

Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria