Simplifying Pharmaceutical Manufacturing Operations with Fabrico

Client Overview

A leading pharmaceutical manufacturer operating multiple production plants faced significant challenges in managing downtime, machine maintenance, and cross-departmental communication. With strict regulatory requirements and high-stakes production schedules, efficient operations and streamlined decision-making were critical.

To address these challenges, the company implemented Fabrico CMMS, aiming to enhance transparency, reduce downtime, and provide the General Manager with better control over operations.

Challenges

1. Lack of Visibility into Downtime and Repairs
   The plants experienced recurring downtime and machine malfunctions, but there was no clear system to track troubleshooting times or identify which technicians worked on specific machines. This lack of visibility hindered efforts to optimize operations.

2. Overwhelmed General Manager
   The GM was responsible for overseeing marketing, production scheduling, HR, and plant staff. The need for constant communication and problem-solving left little time for strategic planning and addressing high-level priorities.

3. Inefficient Communication and Decision-Making
   Without a centralized system, data was scattered, requiring long meetings and multiple discussions to gather necessary information. This slowed decision-making and made it difficult to respond quickly to problems.

Solutions with Fabrico

1. Centralized Machine Data and Monitoring
   Fabrico provided the GM and plant managers with real-time data on machine performance, downtime, and maintenance activities. With a single click, they could access detailed insights, eliminating the need for extended discussions and guesswork.

2. Streamlined Work Order Management
   The system tracks all technician activities, including work cards and time spent on repairs. This gave the GM a clear overview of who worked on which machine and how long troubleshooting took, enabling better resource allocation and accountability.

3. Empowering Strategic Focus
   With Fabrico handling machine monitoring and maintenance data, the GM could focus on high-level strategies and long-term planning instead of being bogged down by day-to-day operational issues.

4. Data-Driven Decision-Making
   Fabrico’s comprehensive reports provided actionable insights, allowing the GM to make informed decisions quickly. Whether optimizing production schedules or addressing machine inefficiencies, the platform ensured that every decision was backed by reliable data.

Results

1. Reduced Downtime and Machine Damage
   By identifying patterns in downtime and machine failures, Fabrico helped the company implement predictive maintenance strategies, significantly reducing unplanned stoppages.

2. Improved Operational Efficiency
   With real-time access to work cards and repair timelines, the GM could evaluate technician performance and allocate resources effectively.

3. Streamlined Communication
   The centralized platform eliminated the need for lengthy meetings and constant communication across departments, as all relevant data was readily available in Fabrico.

4. Enhanced Strategic Focus
   Freed from the need to micromanage day-to-day issues, the GM had more time to focus on innovation, partnerships, and other strategic initiatives.

Conclusion

Fabrico provided the pharmaceutical manufacturer with a streamlined approach to maintenance and operations management, reducing downtime and enabling more effective decision-making. By empowering the General Manager with centralized data and insights, the company has not only improved efficiency but also laid the groundwork for sustained growth and innovation in a highly competitive industry.